Privacy policy

Elala New Zealand (“we”) respects your privacy and handles personal information in line with the New Zealand Privacy Act 2020.

What we collect

What you give us in our forms: your name, email, phone (optional), suburb, the model and build you’re interested in, and, for Airport Run, your finishing time. We also record basic technical details (browser type, country, and how you found us, such as an ad or link), and a one-way scrambled version of your IP address to stop spam. We don’t store your IP address itself.

Why

To arrange test rides, confirm reservations and delivery, answer your questions and, only if you agree, send you launch pricing and news. You can unsubscribe at any time.

Analytics and advertising

We may use Google Analytics and advertising pixels from Meta (Facebook/Instagram) and TikTok to understand which pages and ads are useful. These services may set cookies. You can block them in your browser or with an ad blocker and the site will still work.

Where it’s stored

Form submissions are stored securely with our hosting provider, Cloudflare. We don’t sell your information.

Your rights

You can ask to see or correct the information we hold about you, or ask us to delete it, by contacting us through the test-ride form or at the email address we use to contact you. If you’re not happy with our response, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).

Last updated 2026-11-09.